Comparison
Trackori Trades vs Fergus
Fergus is a proven job management platform for plumbing and electrical businesses. Trackori Trades solves a different problem — the customer relationship layer. Which customers need chasing today. Which quotes are still open. Which annual service is due next month. Which referral you never thanked.
Comparison
Different problems, same customer
| Capability | Trackori Trades | Fergus |
|---|---|---|
| Core purpose | Customer relationships and AI follow-ups | Job management, quoting, invoicing |
| Customer timeline | Full history — calls, visits, quotes, photos, voice notes | Job-level history |
| AI follow-ups | Native — who, when, why | Not focused on this |
| Voice notes | Native site capture | Not focused on this |
| Quote chase reminders | Automatic per open quote | Quote status tracking |
| Repeat work engine | Annual EICRs, boiler services, gas safety, callbacks | Recurring job schedules |
| Referral management | Yes — attribution + reminders | Not focused on this |
| Team memory | Shared customer history, private-by-default | Assign jobs to engineers |
| Pricing | £9/user Pro · £39/mo team | From ~£29/user/month |
Fergus manages the work. Trackori manages the customer.
Job management is one problem. Customer relationship management is another. Trackori Trades focuses only on the second — deeply.
Every quote followed. Every callback chased.
Every open quote appears on your daily list. Every promised callback. Every repeat service due. Nothing slips.
Built alongside Fergus, not against it
Most Trackori Trades users keep Fergus for job management. Trackori adds the customer memory layer Fergus wasn't designed for.
Why Trackori Trades
Built different. On purpose.
Fergus is designed around a job. Trackori Trades is designed around a customer. When you look up a customer in Trackori, you see every call, visit, quote, note, photo and follow-up in one timeline going back years — not just their jobs. That's the difference between a job management tool and a customer relationship system.
Frequently Asked
Straight answers.
Is Trackori Trades a Fergus alternative?
It solves a different problem. Fergus manages jobs, quotes and invoicing. Trackori Trades manages customer relationships and follow-ups. Use both if you can.
Can I import from Fergus?
Yes. CSV import supported.
Does Trackori Trades do invoicing?
No — Fergus, Xero and QuickBooks already handle that well. Trackori focuses on the relationship layer.
How much does Trackori Trades cost?
£9/user Pro. £39/month team (5 users). 14-day free trial.
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