Built for Facilities Management

CRM for Facilities Management.

Every contract. Every SLA. Every site relationship.

Trackori Trades is the customer relationship system for UK facilities management firms. Multi-site contracts, SLA reporting cadences, planned preventive maintenance rotations, reactive callouts, commercial renewals — a single spine across every site and every stakeholder.

TL;DR

Trackori Trades is the UK customer relationship management system built specifically for facilities management firms. It tracks quote follow-ups, pPM rotations, callback reminders and team-wide customer memory — from £19/month with a 7-day free trial.

What is Trackori Trades?

Trackori Trades is a CRM for facilities management firms in the UK. It tracks multi-site FM contracts, SLA reporting cadences, PPM rotations and stakeholder relationships — helping FM firms retain contracts and cross-sell services.

Key benefits

  • Contract retention rate climbs because renewals aren't last-minute
  • Stakeholder changes stop being risks — they become opportunities
  • Cross-sell revenue climbs because the gaps are visible

What we solve

The problems trades actually have.

  • Contract renewals need proactive engagement 6+ months before expiry
  • Site managers change constantly — the relationship shouldn't restart every time
  • Cross-sell opportunities between electrical / plumbing / cleaning contracts are invisible
  • SLA reporting cadences pile up if you don't have a rhythm

How trades use it

Real scenarios. Real outcomes.

  • 1Contract expires in 8 months — Trackori books the renewal conversation now
  • 2Site manager changes — Trackori surfaces relationship history for the handover
  • 3Cross-sell an M&E contract to a cleaning-only site because Trackori spotted the gap
The workflowContract signed → renewal window auto-scheduled → SLA cadences booked → Trackori surfaces every stakeholder relationship in one view.

Comparison

What Facilities Management actually need

CapabilityTrackori TradesGeneric CRM
Built forFacilities Management & facilities management firms networksEnterprise sales pipelines
Repeat work enginePPM rotations · SLA reporting cadences · Contract renewalsNot focused on this
Quote follow-up chaseAutomatic for every contract renewalsSales pipeline stages
Site visit notesPhotos, measurements, voice on siteNot focused on this
Network customer memoryShared, private-by-defaultIndividual reps
Job Photos2 GB Solo · 10 GB Network · WebP-optimisedNot focused on this
Pricing (UK)£19/mo Trades Solo · £49/mo Trackori NetworkUSD-priced, FX surprises

Every repeat visit remembered

Trackori remembers every pPM rotations, sLA reporting cadences and more — reminding you before your competitor gets in first.

Every quote chased

Every contract renewals, pPM proposals and open quote surfaces on your daily list until it's won or archived.

Built for the van and the site

Thumb-first, gloves-friendly. Voice notes, photos and measurements captured on site — filed against the customer automatically.

Trackori Network included

Your engineers, apprentices, office and trusted subcontractors share the same customer history. Nothing auto-broadcast. Sharing is opt-in per customer.

Real Trades. Real Jobs.

“Trackori helped us retain a £120k FM contract that would have gone out to tender.”

FM Firm · Midlands

Why Trackori Trades

Built different. On purpose.

Generic CRM software is built for enterprise sales floors. Facilities Management don't work like that. Facilities Management live on site, run on repeat customers, win by remembering. Trackori Trades is built for that reality — the customer relationship layer for the way facilities management firms actually work.

Frequently Asked

Straight answers.

  • What is Trackori Trades for Facilities Management?

    Trackori Trades is a customer relationship management system built specifically for facilities management firms. Every customer, every quote, every callback and every pPM rotations — tracked, remembered and followed up automatically.

  • How does it handle pPM rotations?

    Every customer with a pPM rotations due gets a reminder before it's overdue — so you're first to reach out, not last. Compliance dates never slip.

  • What about contract renewals?

    Every contract renewals is tracked from the moment you send it. Trackori chases at 3 days, 14 days, 30 days and 90 days automatically. Quotes stop dying of silence.

  • How much does Trackori Trades cost?

    £19 per month for Trades Solo. £49 per month for Trackori Network with 5 users included, plus £9 per additional user. Both come with a 7-day free trial. Payment details required upfront to protect your data — you won't be charged unless your trial ends. Cancel any time during the trial to pay nothing.

  • Can my network use it?

    Yes — Trackori Network is included in the £49/mo plan. Every engineer, apprentice, office manager, owner and trusted subcontractor sees the same shared customer history. Individual visibility controls stay private-by-default; sharing is per-customer.

  • Does it work on mobile and offline?

    Yes — Trackori Trades is mobile-first and voice-native. Site notes, photos, quotes and callbacks all capture from your phone. Offline capture syncs when back in signal.

  • Do I need to replace my existing software?

    No. Trackori Trades sits alongside job management tools (Tradify, Jobber, Fergus, Commusoft, ServiceM8, SimPRO) and accounting software (Xero, QuickBooks). It's the customer relationship layer — not a replacement for scheduling or invoicing.

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