Buyer's Guide · 5 min read
How much should a trades CRM cost?
£9. £29. £99. £300+. UK trades CRM prices are all over the map. Here's what you should actually be paying — and for what.
The pricing landscape
Field service management platforms (Commusoft, SimPRO, BigChange) start around £30-50 per user per month and rise rapidly — often with implementation fees in the thousands. Job management platforms (Jobber, Tradify, ServiceM8) sit around £25-65 per user per month. Focused customer relationship tools (Trackori Trades) start at £19 per month.
What you're paying for
Field service platforms bundle scheduling, dispatching, inventory, parts, fleet, invoicing, quoting. Enterprise-grade, enterprise price. Job management platforms bundle quoting, timesheets, scheduling, invoicing. Broader mid-market. Focused CRM tools do one thing — customer relationships — at a fraction of the cost.
How to decide
If you need everything (dispatch, inventory, fleet) — pay for the full FSM platform. If you need mid-market job management with quoting and invoicing — pay for a job management platform. If your job management is already handled and what you're missing is the customer relationship layer — a focused CRM at £9-15/user is the highest ROI you'll find.
The £9 test
£19 per month is roughly £228 per user per year. If your CRM helps you win one extra £2,000 job that would otherwise have been lost to a missed follow-up, it's paid for the whole team for ten years.
Key Takeaways
- Trades CRM prices span £9 to £300+ per user per month.
- Focused customer relationship tools sit at the low end and often deliver the highest ROI.
- One extra saved job usually pays for the year.
Also read
Trackori Trades
Never lose another customer, quote or callback.
£19 per month. £49 Trackori Network (5 users). 7-day free trial — payment details required, no charge unless your trial ends.